Frequently Asked Questions

Why is there a set up fee when I’m giving you the art?

Even if the artwork is provided, we have time allocated to set up the print and size appropriately. We always double check the artwork to make sure it will be a good quality image. We also have to set up the files to print onto the correct material. All of this takes time.

Why can’t the existing vinyl just be removed off the existing sign face?

Have you ever had to remove wallpaper? It takes a lot of chemicals and elbow grease to remove old vinyl. Especially if it’s been baked on over the years by the sun. The labor in removing the vinyl would be more than the cost of a new sign face.

I just signed a lease for a new store. What size and type of sign can I have?

You lease agreement will usually detail the type and size of sign you are allowed. We can help you with reviewing the requirements and design a sign that will be approved by your management.

What size lettering do I need?

Lettering size is based on the space available and distance to be viewed. We have charts that show what letter sizing is readable at certain distances and we’d be more than happy to supply that upon request.

How long does it take to make a sign?

That is a tough one as it depends on what kind of sign. A banner can be printed within 2 days of proof approval.

Exterior signs such as channel letters and light boxes, have to be permitted and this can take 2 -3 weeks to receive approval. After approval, the fabrication can take 3 to 6 weeks.

A large part of the time to make a sign is in the approval process. We will not print or fabricate a sign until we have written approval from the customer.